Contact us

Questions about a quote, a booking, a claim, or a carrier account. We reply by email, usually within one business day.

Shippers and general questions

support@carshipex.com

Carrier documents and account review

compliance@carshipex.com

What to include

  • Your order number, if you already have one
  • Pickup and delivery cities
  • Whether you are a shipper or a carrier
  • For damage claims: the signed bill of lading and photos

If you have an active order you can also send a message with attachments from the contact form.